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On February 21, 2024, Change Healthcare had a problem with cyber security. If you were affected by this, you will get a letter in the mail. To learn more, you can click here or call the contact center at 1-866-262-5342.

Suicide Awareness, Education and Prevention 

Peach State Health Plan values our members and their mental health & wellness. According to the National Alliance on Mental Illness (NAMI) 1 in 5 Americans have a diagnosable mental illness. The American Foundation for Suicide Prevention reports suicide is the 12th leading cause of death in the United States. Suicide and suicidal behavior among youth and young adults is a major public health crisis. The National Council for Mental Wellbeing reports suicide is the 2nd leading cause of death among young people 10-24 years of age in the United States (US), and rates have been rising for decades. When more people are equipped with the tools they need to start a dialogue, more people can get the help they need.

Mental health includes our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also helps determine how we handle stress, relate to others, and make healthy choices. Mental health is important at every stage of life, from childhood and adolescence through adulthood.

Peach State Health Plan provides integrated quality physical and behavioral health services to our members. Our integrated services strive to address the whole person and ensure our members have quality of life and better health outcomes. Peach State Health Plan’s approach to behavioral health treatment stems from a system of care perspective. We strive to support the children, youth, adults, and families we service by providing community based, culturally competent, evidenced based care in the least restrictive environment.

Programs

Behavioral Health Services 

There are times when you may need to speak to a therapist, counselor, or doctor if you are having any of the following feelings or problems:

  • Always feeling sad
  • Not wanting to do the things that you used to enjoy
  • Feeling worthless
  • Having trouble sleeping
  • Not feeling like eating
  • Alcohol or drug misuse
  • Parenting concerns

We cover many different types of behavioral health services that can help with issues you may be facing. You can call a behavioral health provider for an appointment. You can get help finding a behavioral health provider by:

  • Calling Member Services at 1-800-704-1484
  • Visiting our website at pshp.com

You do not need a referral from your PCP for mental health and substance misuse needs. You can call our Nurse Advise Line at 1-800-704-1484. They are available 24/7, FREE and provide bilingual help.

Members can also enroll in case management to get help with care and community support groups like special groups for pregnant woman and parents. If you are thinking about hurting yourself or someone else, call 911. You can also go to the nearest emergency room even if it is out of our service area. Once you are in a safe place, call your PCP if you can. Follow up with your mental health or substance use disorder provider within 24-48 hours. If you get emergency care outside of the service area, we will make plans to transfer you to a hospital or provider that is in our plan’s network once you are stable.

Mental Health & Substance Use Disorder Services (Drugs And Alcohol) 

Peach State Health Plan can help members with their mental health treatment. We also help with drug and alcohol misuse. Peach State Health Plan can help members get treatment in many ways. This is how we can help:

  • We will refer the member to a doctor. Members can also attend a community support group. There are special groups for pregnant women and parents.
  • Members will have a case manager to help with care.
  • After hours, you can also call the Nurse Advice Line at 1-800-704-1484. The Nurse Advice Line is a FREE 24/7 bilingual help line.

BRAVE Health 

Taking control of your mental health? Now that’s BRAVE!

Access convenient therapy + psychiatry from the BRAVE virtual clinic. Brave Health is a virtual clinic specializing in behavioral health. They provide telehealth-enabled counseling, therapy, psychiatry, and medication management. BRAVE treats a range of conditions across the spectrum of mental health and substance use disorders.

Find out more information about BRAVE Health.

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