Provider Relations Territory List
The Engagement Team/Provider Performance Team has been formed to provide education to providers on HEDIS and Risk Adjustment requirements and results related to the Quality Incentive Program. Contact the Provider Performance team for assistance with:
- HEDIS measure education
- Resources available to support HEDIS gap closure in your office
- Education on the improved reporting and accessibility of data through new reporting tools. (i.e. Provider Analytics, Patient Analytics and Availity)
- Incentive Programs
Atlanta
1100 Circle 75 Parkway
Suite 1100
Atlanta, Georgia 30339
Main: 678-556-2300
Macon
577 Mulberry Street
5th Floor, Suite 580
Macon, Georgia 31202
Main: 478-738-8540
Albany
Meredyth Drive
Suite B
Albany, Georgia 31707
Main: 229-430-5829
Provider Relations Territory List
Servicing and Operations
The Servicing and Operations team will offer assistance with:
- Provider Education and Orientation
- Roster Panel Management
- Claim Issue Resolution
- PDM Issue Resolution
- PCMH
- Telehealth
- Provider Relations Training
Federally Qualified Health Center(s) please contact us at FQHCgeorgia@centene.com
| Region | Manager |
|---|---|
| Central, North and FQHCs Statewide | Diane Conner 678-556-2349 PSHP_PROpsMgr3@centene.com |
| Southwest, Southeast & East | Carol Jackson 229-430-5829 PSHP_PROpsMgr4@centene.com |
| Atlanta | Gretser Rush 678-202-3875 PSHP_PROpsMgr1@centene.com |
| Atlanta Key Accounts | Blanca Rodriguez-Russell 678-556-2415 PSHP_PROpsMgr2@centene.com |
| Key Account | Provider Relations Rep | Telephone | Email Address |
|---|---|---|---|
| Children’s Healthcare of Atlanta (CHOA) | Johirah Morato | 678-202-3839 | PSHP_KEYACCT2@CENTENE.COM |
| DeKalb PHO | Carmen Mitchell | 678-556-6269 | PSHP_KEYACCT4@CENTENE.COM |
| Emory Healthcare | Carmen Mitchell | 678-556-6269 | PSHP_KEYACCT4@CENTENE.COM |
| Grady | Johirah Morato | 678-202-3839 | PSHP_KEYACCT2@CENTENE.COM |
| Gwinnett Family | Jenese Shields | 678-556-2478 | PSHP_KEYACCT3@CENTENE.COM |
| Gwinnett PHO | Jenese Shields | 678-556-2478 | PSHP_KEYACCT3@CENTENE.COM |
| Healthwest | Jenese Shields | 678-556-2478 | PSHP_KEYACCT3@CENTENE.COM |
| Northside Health Systems & Physicians | Jenese Shields | 678-556-2478 | PSHP_KEYACCT3@CENTENE.COM |
| Piedmont Health System | Christina Shirley | 404-450-4208 | PSHP_KEYACCT1@CENTENE.COM |
| Southern Regional Medical | Carmen Mitchell | 678-556-6269 | PSHP_KEYACCT4@CENTENE.COM |
| Tanner Medical Center | Jenese Shields | 678-556-2478 | PSHP_KEYACCT3@CENTENE.COM |
| Wellstar | Christina Shirley | 404-450-4208 | PSHP_KEYACCT1@CENTENE.COM |
| County | Provider Relations Representative | Telephone | Email Address |
|---|---|---|---|
| APPLING | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| AUBURN, AL | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| ATKINSON | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| BACON | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| BAKER | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| BALDWIN | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| BANKS | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| BARROW | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| BARTOW | Nicole Keyser | 678-556-2307 | PSHPAtlanta3@centene.com |
| BEN HILL | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| BERRIEN | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| BIBB | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| BLECKLEY | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| BRANTLEY | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| BROOKS | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| BRYAN | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| BULLOCH | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| BURKE | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| BUTTS | Alexia Duany | 678-202-3864 | PSHPAtlanta2@centene.com |
| CALHOUN | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| CAMDEN | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| CANDLER | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| CARROLL | Nicole Keyser | 678-556-2307 | PSHPAtlanta3@centene.com |
| CATOOSA | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| CHARLTON | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| CHATHAM | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| CHATTAHOOCHEE | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| CHATTOOGA | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| CHEROKEE | Nicole Keyser | 678-556-2307 | PSHPAtlanta3@centene.com |
| CLARKE | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| CLAY | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| CLAYTON | Alexia Duany | 678-202-3864 | PSHPAtlanta2@centene.com |
| CLINCH | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| COBB | Nicole Keyser | 678-556-2307 | PSHPAtlanta3@centene.com |
| COFFEE | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| COLQUITT | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| COLUMBIA | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| COOK | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| COWETA | Alexia Duany | 678-202-3864 | PSHPAtlanta2@centene.com |
| CRAWFORD | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| CRISP | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| DADE | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| DAWSON | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| DECATUR | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| DEKALB | Alexia Duany | 678-202-3864 | PSHPAtlanta2@centene.com |
| DODGE | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| DOOLY | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| DOUGHERTY | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| DOUGLAS | Nicole Keyser | 678-556-2307 | PSHPAtlanta3@centene.com |
| DOTHAN, AL | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| EARLY | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| ECHOLS | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| EFFINGHAM | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| ELBERT | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| EMANUEL | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| EUFAULA, AL | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| EVANS | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| FANNIN | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| FAYETTE | Alexia Duany | 678-202-3864 | PSHPAtlanta2@centene.com |
| FLOYD | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| FORSYTH | Nicole Keyser | 678-556-2307 | PSHPAtlanta3@centene.com |
| FRANKLIN | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| FULTON (NORTH) | Nicole Keyser | 678-556-2307 | PSHPAtlanta3@centene.com |
| FULTON (SOUTH) | Alexia Duany | 678-202-3864 | PSHPAtlanta2@centene.com |
| GILMER | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| GLASCOCK | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| GLYNN | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| GORDON | Brandi Gordon | 678-340-7070 | pshpnorthernops@centene.com |
| GRADY | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| GREENE | Brandi Gordon | 678-340-7070 | pshpnorthernops@centene.com |
| GWINNETT | Lisa Bender | 678-556-2300 Ext 62519 | PSHPAtlanta1@centene.com |
| HABERSHAM | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| HALL | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| HANCOCK | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| HARALSON | Lisa Bender | 678-556-2300 Ext 62519 | PSHPAtlanta3@centene.com |
| HARRIS | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| HART | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| HEARD | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| HENRY | Alexia Duany | 678-202-3864 | PSHPAtlanta2@centene.com |
| HOUSTON | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| IRWIN | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| JACKSON | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| JASPER | Alexia Duany | 678-202-3864 | PSHPAtlanta2@centene.com |
| JEFF DAVIS | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| JEFFERSON | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| JENKINS | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| JOHNSON | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| JONES | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| LAMAR | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| LANIER | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| LAURENS | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| LEE | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| LIBERTY | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| LINCOLN | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| LONG | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| LOWNDES | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| LUMPKIN | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| MACON | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| MADISON | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| MARION | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| MCDUFFIE | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| MCINTOSH | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| MERIWETHER | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| MILLER | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| MITCHELL | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| MONROE | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| MONTGOMERY | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| MORGAN | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| MURRAY | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| MUSCOGEE | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| NEWTON | Lisa Bender | 678-556-2300 Ext 62519 | PSHPAtlanta1@centene.com |
| OCONEE | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| OGLETHORPE | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| PAULDING | Lisa Bender | 678-556-2300 Ext 62519 | PSHPAtlanta3@centene.com |
| PEACH | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| PHOENIX CITY, AL | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| PICKENS | Nicole Keyser | 678-556-2307 | PSHPAtlanta3@centene.com |
| PIERCE | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| PIKE | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| POLK | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| PULASKI | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| PUTNAM | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| QUITMAN | Shanta Oliver |
770-370-4553 | PSHPSWOps@centene.com |
| RABUN | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| RANDOLPH | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| RICHMOND | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| ROCKDALE | Lisa Bender | 678-556-2300 Ext 62519 | PSHPAtlanta1@centene.com |
| SCHLEY | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| SCREVEN | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| SEMINOLE | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| SMITH STATION, AL | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| SPALDING | Alexia Duany | 678-202-3864 | PSHPAtlanta2@centene.com |
| STEPHENS | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| STEWART | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| SUMTER | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| TALBOT | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| TALIAFERRO | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| TALLAHASSEE, FL | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| TATTNALL | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| TAYLOR | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| TELFAIR | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| TERRELL | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| THOMAS | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| TIFT | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| TOOMBS | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| TOWNS | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| TREUTLEN | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| TROUP | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| TURNER | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| TWIGGS | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| UNION | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| UPSON | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| WALKER | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| WALTON | Lisa Bender | 678-556-2300 Ext 62519 | PSHPAtlanta1@centene.com |
| WARE | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| WARREN | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| WASHINGTON | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| WAYNE | Akia Braxton | 678-206-8425 | PSHPSouthernOps@centene.com |
| WEBSTER | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| WHEELER | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| WHITE | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| WHITFIELD | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| WILCOX | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| WILKES | Brandi Gordon | 706-340-7070 | pshpnorthernops@centene.com |
| WILKINSON | Tamika Bonadie | 678-556-2341 | PSHPCentralOps@centene.com |
| WORTH | Shanta Oliver | 770-370-4553 | PSHPSWOps@centene.com |
| Region | Coordinator | Telephone | Email Address |
|---|---|---|---|
| Atlanta - Supervisor | Lucretia Bell | 770-370-4445 | PSHPCoordSup@centene.com |
| Atlanta | Nicole Griffin | 678-556-2300 Ext. 62209 | GAproviderrelations@centene.com |
| Atlanta | Kandris Thrower | 678-556-2437 | GAproviderrelations@centene.com |
| Atlanta | William Lewis | 678-556-2300 | GAproviderrelations@centene.com |
| Southern Region | Ginger Lee | 229-430-5835 | PSSouthernCoordinator@centene.com |
| North | Demetria Jones | 770-370-4496 | PSCentralCoordinator@centene.com |
| Central | Demetria Jones | 770-370-4496 | PSCentralCoordinator@centene.com |
| Region | Representative | Telephone | Email Address |
|---|---|---|---|
| Statewide | Daniel Scott | 678-556-2491 | dascott@centene.com |
| Statewide | Elizabeth Brawner | 770-543-8791 | ebrawner@centene.com |