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Provider Relations Territory List

The Engagement Team/Provider Performance Team has been formed to provide education to providers on HEDIS and Risk Adjustment requirements and results related to the Quality Incentive Program. Contact the Provider Performance team for assistance with:

  • HEDIS measure education
  • Resources available to support HEDIS gap closure in your office
  • Education on the improved reporting and accessibility of data through new reporting tools. (i.e. Provider Analytics, Patient Analytics and Availity)
  • Incentive Programs

Atlanta
1100 Circle 75 Parkway
Suite 1100
Atlanta, Georgia 30339
Main: 678-556-2300

Macon
577 Mulberry Street
5th Floor, Suite 580
Macon, Georgia 31202
Main: 478-738-8540

Albany
Meredyth Drive
Suite B
Albany, Georgia 31707
Main: 229-430-5829

Provider Relations Territory List

Servicing and Operations

The Servicing and Operations team will offer assistance with:

  • Provider Education and Orientation
  • Roster Panel Management
  • Claim Issue Resolution
  • PDM Issue Resolution 
  • PCMH
  • Telehealth
  • Provider Relations Training

Federally Qualified Health Center(s) please contact us at FQHCgeorgia@centene.com

Servicing and Operations Regional Managers
Region Manager
Central, North and FQHCs Statewide Diane Conner
678-556-2349
PSHP_PROpsMgr3@centene.com
Southwest, Southeast & East Carol Jackson
229-430-5829
PSHP_PROpsMgr4@centene.com
Atlanta Gretser Rush
678-202-3875
PSHP_PROpsMgr1@centene.com
Atlanta Key Accounts Blanca Rodriguez-Russell
678-556-2415
PSHP_PROpsMgr2@centene.com
Atlanta Key Account Team
Key Account Provider Relations Rep Telephone Email Address
Children’s Healthcare of Atlanta (CHOA) Johirah Morato 678-202-3839 PSHP_KEYACCT2@CENTENE.COM
DeKalb PHO Carmen Mitchell 678-556-6269 PSHP_KEYACCT4@CENTENE.COM
Emory Healthcare Carmen Mitchell 678-556-6269 PSHP_KEYACCT4@CENTENE.COM
Grady Johirah Morato 678-202-3839 PSHP_KEYACCT2@CENTENE.COM
Gwinnett Family Jenese Shields 678-556-2478 PSHP_KEYACCT3@CENTENE.COM
Gwinnett PHO Jenese Shields 678-556-2478 PSHP_KEYACCT3@CENTENE.COM
Healthwest Jenese Shields 678-556-2478 PSHP_KEYACCT3@CENTENE.COM
Northside Health Systems & Physicians Jenese Shields  678-556-2478 PSHP_KEYACCT3@CENTENE.COM
Piedmont Health System Christina Shirley  404-450-4208 PSHP_KEYACCT1@CENTENE.COM
Southern Regional Medical Carmen Mitchell 678-556-6269 PSHP_KEYACCT4@CENTENE.COM
Tanner Medical Center Jenese Shields 678-556-2478 PSHP_KEYACCT3@CENTENE.COM
Wellstar Christina Shirley 404-450-4208 PSHP_KEYACCT1@CENTENE.COM
Servicing and Operations
County Provider Relations Representative Telephone Email Address
APPLING Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
AUBURN, AL Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
ATKINSON Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
BACON Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
BAKER Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
BALDWIN Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
BANKS Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
BARROW Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
BARTOW Nicole Keyser 678-556-2307 PSHPAtlanta3@centene.com
BEN HILL Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
BERRIEN Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
BIBB Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
BLECKLEY Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
BRANTLEY Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
BROOKS Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
BRYAN Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
BULLOCH Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
BURKE Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
BUTTS Alexia Duany 678-202-3864 PSHPAtlanta2@centene.com
CALHOUN Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
CAMDEN Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
CANDLER Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
CARROLL Nicole Keyser 678-556-2307 PSHPAtlanta3@centene.com
CATOOSA Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
CHARLTON Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
CHATHAM Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
CHATTAHOOCHEE Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
CHATTOOGA Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
CHEROKEE Nicole Keyser 678-556-2307 PSHPAtlanta3@centene.com
CLARKE Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
CLAY Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
CLAYTON Alexia Duany 678-202-3864 PSHPAtlanta2@centene.com
CLINCH Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
COBB Nicole Keyser 678-556-2307 PSHPAtlanta3@centene.com
COFFEE Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
COLQUITT Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
COLUMBIA Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
COOK Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
COWETA Alexia Duany 678-202-3864 PSHPAtlanta2@centene.com
CRAWFORD Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
CRISP Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
DADE Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
DAWSON Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
DECATUR Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
DEKALB Alexia Duany 678-202-3864 PSHPAtlanta2@centene.com
DODGE Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
DOOLY Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
DOUGHERTY Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
DOUGLAS Nicole Keyser 678-556-2307 PSHPAtlanta3@centene.com
DOTHAN, AL Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
EARLY Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
ECHOLS Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
EFFINGHAM Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
ELBERT Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
EMANUEL Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
EUFAULA, AL Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
EVANS Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
FANNIN Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
FAYETTE Alexia Duany 678-202-3864 PSHPAtlanta2@centene.com
FLOYD Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
FORSYTH Nicole Keyser 678-556-2307 PSHPAtlanta3@centene.com
FRANKLIN Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
FULTON (NORTH) Nicole Keyser 678-556-2307 PSHPAtlanta3@centene.com
FULTON (SOUTH) Alexia Duany 678-202-3864 PSHPAtlanta2@centene.com
GILMER Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
GLASCOCK Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
GLYNN Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
GORDON Brandi Gordon 678-340-7070 pshpnorthernops@centene.com
GRADY Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
GREENE Brandi Gordon 678-340-7070 pshpnorthernops@centene.com
GWINNETT Lisa Bender 678-556-2300 Ext 62519 PSHPAtlanta1@centene.com
HABERSHAM Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
HALL Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
HANCOCK Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
HARALSON Lisa Bender 678-556-2300 Ext 62519 PSHPAtlanta3@centene.com
HARRIS Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
HART Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
HEARD Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
HENRY Alexia Duany 678-202-3864 PSHPAtlanta2@centene.com
HOUSTON Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
IRWIN Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
JACKSON Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
JASPER Alexia Duany 678-202-3864 PSHPAtlanta2@centene.com
JEFF DAVIS Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
JEFFERSON Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
JENKINS Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
JOHNSON Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
JONES Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
LAMAR Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
LANIER Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
LAURENS Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
LEE Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
LIBERTY Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
LINCOLN Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
LONG Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
LOWNDES Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
LUMPKIN Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
MACON Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
MADISON Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
MARION Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
MCDUFFIE Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
MCINTOSH Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
MERIWETHER Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
MILLER Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
MITCHELL Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
MONROE Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
MONTGOMERY Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
MORGAN Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
MURRAY Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
MUSCOGEE Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
NEWTON Lisa Bender 678-556-2300 Ext 62519 PSHPAtlanta1@centene.com
OCONEE Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
OGLETHORPE Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
PAULDING Lisa Bender 678-556-2300 Ext 62519 PSHPAtlanta3@centene.com
PEACH Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
PHOENIX CITY, AL Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
PICKENS Nicole Keyser 678-556-2307 PSHPAtlanta3@centene.com
PIERCE Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
PIKE Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
POLK Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
PULASKI Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
PUTNAM Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
QUITMAN Shanta Oliver
770-370-4553 PSHPSWOps@centene.com
RABUN Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
RANDOLPH Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
RICHMOND Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
ROCKDALE Lisa Bender 678-556-2300 Ext 62519 PSHPAtlanta1@centene.com
SCHLEY Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
SCREVEN Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
SEMINOLE Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
SMITH STATION, AL Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
SPALDING Alexia Duany 678-202-3864 PSHPAtlanta2@centene.com
STEPHENS Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
STEWART Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
SUMTER Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
TALBOT Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
TALIAFERRO Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
TALLAHASSEE, FL Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
TATTNALL Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
TAYLOR Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
TELFAIR Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
TERRELL Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
THOMAS Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
TIFT Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
TOOMBS Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
TOWNS Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
TREUTLEN Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
TROUP Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
TURNER Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
TWIGGS Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
UNION Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
UPSON Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
WALKER Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
WALTON Lisa Bender 678-556-2300 Ext 62519 PSHPAtlanta1@centene.com
WARE Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
WARREN Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
WASHINGTON Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
WAYNE Akia Braxton 678-206-8425 PSHPSouthernOps@centene.com
WEBSTER Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
WHEELER Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
WHITE Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
WHITFIELD Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
WILCOX Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
WILKES Brandi Gordon 706-340-7070 pshpnorthernops@centene.com
WILKINSON Tamika Bonadie 678-556-2341 PSHPCentralOps@centene.com
WORTH Shanta Oliver 770-370-4553 PSHPSWOps@centene.com
Coordinator Team
Region Coordinator Telephone Email Address
Atlanta - Supervisor Lucretia Bell 770-370-4445 PSHPCoordSup@centene.com
Atlanta Nicole Griffin 678-556-2300 Ext. 62209 GAproviderrelations@centene.com
Atlanta Kandris Thrower 678-556-2437 GAproviderrelations@centene.com
Atlanta William Lewis  678-556-2300 GAproviderrelations@centene.com
Southern Region Ginger Lee 229-430-5835 PSSouthernCoordinator@centene.com
North Demetria Jones 770-370-4496 PSCentralCoordinator@centene.com
Central Demetria Jones 770-370-4496 PSCentralCoordinator@centene.com
Pharmacy Team
Region Representative Telephone Email Address
Statewide Daniel Scott 678-556-2491 dascott@centene.com
Statewide Elizabeth Brawner  770-543-8791 ebrawner@centene.com