Over-the-Counter (OTC) Medicine

Peach State Health Plan want members to have the best products to help manage their health.

On January 1, 2023, Acaria Health will no longer be the vendor for the OTC VAB product. CVS and OTC Health Solutions® (OTCHS) will begin to manage this product.

Please note: Members will have a new way to get over-the-counter (OTC) products.

The OTC benefit will offer the member three new easy ways to get generic over-the-counter health and wellness items.

• $12 allowance each month per household.
• No prescription is needed, and items are mailed to their home.

How to Access Benefits:

There are 3 EASY ways to get your OTC items.

1. Online:

• The fastest and easiest way to order 24/7 is to visit: https://www.cvs.com/otchs/pshp
• Orders must be placed by 11:59 PM ET of the last day of the month.

2. By Phone:

• Orders can be placed by calling 1-888-262-6298.
• You can talk to an agent Monday to Friday, from 9 AM to 8 PM local time, or use the Interactive Voice Response (IVR) system 24/7.

3. In Store:

• You can pick up your OTC items at any OTC Health Solutions® (OTCHS) enabled CVS store. To find the closest location, go to https://www.cvs.com/otchs/pshp
• IMPORTANT: Not all CVS stores participate in this benefit. To find the closest location, go to https://www.cvs.com/otchs/pshp/storelocator or call OTCHS at 1-888-262-6298 (TTY: 711).

Member Services
1-800-704-1484
TTY/TDD 1-800-255-0056
Monday – Friday
7 a.m. to 7 p.m.