Behavioral Health
Medicaid
- Medicaid Discharge Consultation Form (PDF)
- Medicaid Electroconvulsive Therapy (ECT) Request Form (PDF)
- Medicaid Inpatient Psychological Testing Authorization Form (PDF)
- Medicaid Intensive Outpatient/Day Treatment Request Form (PDF)
- Medicaid Outpatient Treatment Request Form (PDF)
- Medical Records Release Form (PDF)
- Medicaid Neuropsychological Testing Form (PDF)
Medicare
- Allwell Discharge Consultation Form (PDF)
- Allwell Outpatient Psychological Testing Authorization Request Form (PDF)
- Allwell Electroconvulsive Therapy (ECT) Request Form (PDF)
- Allwell Outpatient Treatment Request Form (PDF)
Ambetter
Manuals
Please refer to the Medicaid Provider Manual (PDF) for the most recent version of the manual.
Forms
- Medical Records Release Form (PDF)
- Facility Change Form (PDF)
- Behavioral Health Provider Appeal Request Form (PDF)
- Behavioral Health Provider Adjustment Request Form (PDF)
Other
- FAQs (PDF)
- MyStrength
- Georgia Suicide Prevention Clinician Network: Connecting, Equipping, and Supporting Clinicians Skilled in Suicide Care across Georgia (PDF)
- SAMHSA 988 Fact Sheet
Track your health, enjoy interactive activities, and become inspired by quotes and videos with myStrength. You'll find online help 24/7 for stress, sleep, substance use, chronic pain and more. myStrength is here to help.
Behavioral Health Training
Peach State Health Plan offers trainings for both behavioral health and physical health providers in our network at no cost. Our team provides mostly clinical, provider-focused education on topics that are geared towards improving member outcomes. The majority of our clinical trainings also offer behavioral health continuing education units also at no cost to the attendee. Trainings are completed via live/virtual instructor led webinars.
How to sign up for trainings:
- View the lists of all upcoming trainings: (both are open to all providers)
- Select the training date and time that you would like to attend
- Enter the required information and click “Register”
- You will receive a confirmation email with a link and instructions for joining the webinar.
NOTE: Please check your junk folder if you do not receive the confirmation email. - When you join the webinar, the call-in telephone number and an attendee passcode will be displayed.
Training topics include but are not limited to:
- ASAM Overview
- Autism Spectrum Disorders
- Behavioral Health Topics
- Anxiety
- Bi Polar
- Depression
- PTSD
- Schizophrenia
- BH Screening Tools
- Co-Occurring Disorders
- Cultural Competency/Cultural Humility
- DSM-5
- Eating Disorders
- Effective Communication
- Ethics
- Integrated Care
- Motivational Interviewing
- Physical Health 101
- Psychotropic Medications
- Poverty Competence
- Recovery and Resiliency
- SBIRT (Screening Brief Intervention and Referral to Treatment)
- Social Determinants of Health
- Strength Based Treatment
- Stages of Change
- Suicide Risk
- Substance Use Disorders Topics
- SUD Overview
- Alcohol
- Caffeine
- Cannabis
- Hallucinogens
- Inhalants
- Opioids
- Sedatives
- Nicotine
- Trauma Informed Care
- Treatment Planning and Documentation
For training requests and/or more information, please contact our Clinical Provider Training Department at: BH_training@centene.com.
Relias Learning
We know that it can be a challenge for you and your staff to find time to attend trainings and educational opportunities. We offer online clinical education through Relias Learning. All Relias Learning courses are free of charge and available 24-hours a day, 7-days a week. Many of the Relias Learning courses offer Continued Educational Credits (CEUs), and there is no limit to the number of online courses that Peach State Health Plan providers are permitted to take. For information and a complete course catalog, please log in or sign up for Relias Learning.
Relias Learning offers online learning, staff compliance training and continuing education for behavioral health, mental health, addiction treatment, community health, developmental disability, community action and child welfare organizations.
Child-Parent Psychotherapy Training Opportunity (PDF)
Pain Management and Opioids Flyer (PDF)
Behavioral Health HEDIS PowerPoint Microlearnings
Purpose: The purpose of the trainings are for medical and behavioral health providers to recognize the intent of the Behavioral Health HEDIS measures and share strategies to impact quality care and outcomes for our members'
Target Audience: Medical and Behavioral health Providers, including licensed and unlicensed health care professionals and office staff.
Duration: 8-10 mins each
- Antidepressant Medication Management and Antipsychotic Medication Adherence: Optimizing the AMM and SAA HEDIS® Measures
- Follow-Up Care After a Hospital or Emergency Department Visit for Mental Illness: Optimizing the FUH and FUM HEDIS® Measures
- Initiation and Engagement, Follow-Up After Emergency Department or High Intensity Care for Substance Use Disorders: Optimizing the IET, FUA, and FUI HEDIS® measures
- Strategies to Improve Cardiovascular, Diabetes, and Metabolic Monitoring: APM, SSD, SMC, and SMD HEDIS® Measures
- Optimizing the Impact of the ADD and APP HEDIS® Measures
ADHD Toolkit
Depression Toolkit
Substance Use Disorder Toolkit
- Substance Use Disorder Fact Sheet (PDF)
- Substance Use Disorder Overview (PDF)
- Substance Use Disorder Brochure (PDF)
Behavioral Health HEDIS Lab Toolkit
Behavioral Health Provider HEDIS Laboratory Toolkit (PDF)
Behavioral Health HEDIS Measures
2022 Behavioral Health HEDIS Measures - HEDIS Tip Sheet (PDF)
Behavioral Health 90837 - Outlier Management
90837 - Outier Management Presentation (PDF)
Provider Behavioral Health ECHO Training
How to access Provider ECHO training (PDF)
Standard Psychiatric Residential Treatment Facilities (PRTF) Referral
Behavioral Health (PRTF) Initial Review Form (PDF)
Treatment Plan for Mental Health Diagnosis Training
Treatment Plan for Mental Health Diagnosis Training (PDF)
Provider Engagement Microlearnings:
- Overview
- Care Coordination
- Treatment Planning
- Titrating Services
- Discharge Planning
- Adolescents Transitioning to Adulthood Microlearning
- Engaging the Family in Behavioral Health Treatment
Other
Behavioral health providers can view the cultural competency resources in the QI section of the website.
Atlanta
1100 Circle 75 Parkway
Suite 1100
Atlanta, Georgia 30339
Main: 678-556-2300
Macon
577 Mulberry Street
5th Floor, Suite 580
Macon, Georgia 31201
Main: 478-202-2727
Servicing and Operations
The Servicing and Operations team will offer assistance with:
- Provider Education and Orientation
- Claim Issue Resolution
- PDM Issue Resolution
- PCMH
- Telehealth
- Provider Relations Training
- Continuity of Care - Appointment Agenda Program
- HEDIS - Engagement
Behavioral Health Provider Relations Contact List
Name | Contact Information |
---|---|
VP of Provider Performance | Brittney Mathis 229-886-3817 bmathis@centene.com |
Manager | Diane Conner 943-202-2727 dconner@centene.com |
Key Account | Provider Relations Representative | Telephone | Email Address |
---|---|---|---|
BEHAVIORAL HEALTH HOSPITAL UNITS AND PSYCHIATRIC HOSPITALS STATEWIDE |
Robin Lincoln |
|
|
COMMUNITY SERVICE BOARDS (CSB) STATEWIDE |
Robin Lincoln
|
|
|
Facility | Provider Relations Representatives | Telephone | Email Address |
---|---|---|---|
CHRIST COMMUNITY HEALTH SERVICES |
Robin Lincoln |
|
|
COSTAL COMMUNITY HEALTH SERVICES |
Robin Lincoln |
|
|
COMMUNITY HEALTH CARE SYSTEMS |
Robin Lincoln |
|
|
CURTIS V. COOPER |
Robin Lincoln |
|
|
DIVERSITY HEALTH CARE CENTER |
Robin Lincoln |
|
|
EAST GEORGIA HEALTHCARE CENTER |
Robin Lincoln |
|
|
JC LEWIS PRIMARY HEALTH CARE CENTER |
Robin Lincoln |
|
|
MCKINNEY MEDICAL CENTER |
Robin Lincoln |
|
|
MEDICAL ASSOCIATES PLUS |
Robin Lincoln |
|
|
ALBANY AREA PRIMARY HEALTH CARE |
Robin Lincoln |
|
|
CARECONNECT |
Robin Lincoln |
|
|
FIRST CHOICE PRIMARY CARE |
Robin Lincoln |
|
|
OCONEE VALLEY HEALTHCARE |
Robin Lincoln |
|
|
PALMETTO HEALTH COUNCIL |
Robin Lincoln |
|
|
PRIMARY CARE OF SW GEORGIA |
Robin Lincoln |
|
|
SOUTH CENTRAL PRIMARY CARE |
Robin Lincoln |
|
|
SOUTHWEST GA HEALTHCARE CLINICS |
Robin Lincoln |
|
|
VALLEY HEALTHCARE SYSTEMS |
Robin Lincoln |
|
|
ATHENS NEIGHBORHOOD HEALTH CENTER |
Robin Lincoln |
|
|
CENTER FOR PAN ASIAN COMMUNITY SERVICES |
Robin Lincoln |
|
|
FAMILY HEALTH CENTER OF GA INC |
Robin Lincoln |
|
|
FOUR CORNERS PRIMARY CARE |
Robin Lincoln |
|
|
GA HIGHLANDS MEDICAL SERVICES |
Robin Lincoln |
|
|
GEORGIA MOUNTAINS HEALTH SERVICES |
Robin Lincoln |
|
|
GOOD SAMARITAN HEALTH AND WELLNESS CENTER |
Robin Lincoln |
|
|
GOOD SAMARITAN HEALTH CENTER OF COBB |
Robin Lincoln |
|
|
HEALING COMMUNITY CENTER |
Robin Lincoln |
|
|
MEDLINK |
Robin Lincoln |
|
|
NORTH GEORGIA HEALTHCARE CENTER |
Robin Lincoln |
|
|
OAKHURST MEDICAL CENTERS |
Robin Lincoln |
|
|
PRIMARY HEALTHCARE CENTERS |
Robin Lincoln |
|
|
RECOVERY CONSULTANTS |
Robin Lincoln |
|
|
SAINT JOSEPH’S MERCY CARE |
Robin Lincoln |
|
|
SOUTHSIDE MEDICAL CENTER |
Robin Lincoln |
|
|
WHITEFORD COMMUNITY PROGRAM - FAMILY MEDICALCENTER |
Robin Lincoln |
|
|
Counties | Provider Relations Representative | Telephone | Email Address |
---|---|---|---|
Appling | Robin Lincoln |
||
Atkinson | Robin Lincoln |
||
Bacon | Robin Lincoln |
||
Baldwin | Robin Lincoln |
||
Banks | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Barrow | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Bartow | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Ben Hill | Robin Lincoln |
||
Berrien | Robin Lincoln |
||
Bibb | Robin Lincoln |
||
Bleckley | Robin Lincoln |
||
Brantley | Robin Lincoln |
||
Brooks | Robin Lincoln |
||
Bryan | Robin Lincoln |
||
Bulloch | Robin Lincoln |
||
Burke | Robin Lincoln |
||
Butts | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Calhoun | Robin Lincoln |
||
Camden | Robin Lincoln |
||
Candler | Robin Lincoln |
||
Carroll | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Catoosa | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Charlton | Robin Lincoln |
||
Chatham | Robin Lincoln |
||
Chattahoochee | Robin Lincoln |
||
Chattooga | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Cherokee | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Clarke | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Clay | Robin Lincoln |
||
Clayton | Deborah Crowder | 585-397-8195 | Deborah.crowder@centene.com |
Clinch | Robin Lincoln |
||
Cobb | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Coffee | Robin Lincoln |
||
Colquitt | Robin Lincoln |
||
Columbia | Robin Lincoln |
||
Cook | Robin Lincoln |
||
Crawford | Robin Lincoln |
||
Crisp | Robin Lincoln |
||
Dade | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Dawson | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Decatur | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
DeKalb | Deborah Crowder | 585-397-8195 | Deborah.crowder@centene.com |
Dodge | Robin Lincoln |
||
Dooly | Robin Lincoln |
||
Dougherty | Robin Lincoln |
||
Douglas | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Early | Robin Lincoln |
||
Echols | Robin Lincoln |
||
Effingham | Robin Lincoln |
||
Elbert | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Emanuel | Robin Lincoln |
||
Evans | Robin Lincoln |
||
Fannin | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Fayette | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Floyd | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Forsyth | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Franklin | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Fulton | Deborah Crowder | 585-397-8195 | Deborah.crowder@centene.com |
Gilmer | Robin Lincoln |
||
Glascock | Robin Lincoln |
||
Glynn | Robin Lincoln |
||
Gordon | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Grady | Robin Lincoln |
||
Greene | Robin Lincoln |
||
Gwinnett | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Habersham | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Hall | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Hancock | Robin Lincoln |
||
Haralson | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Harris | Robin Lincoln |
||
Hart | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Heard | Robin Lincoln |
||
Henry | Deborah Crowder | 585-397-8195 | Deborah.crowder@centene.com |
Houston | Robin Lincoln |
||
Irwin | Robin Lincoln |
||
Jackson | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Jasper | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Jeff Davis | Robin Lincoln |
||
Jefferson | Robin Lincoln |
||
Jenkins | Robin Lincoln |
||
Johnson | Robin Lincoln |
||
Jones | Robin Lincoln |
||
Lamar | Robin Lincoln |
||
Lanier | Robin Lincoln |
||
Laurens | Robin Lincoln |
||
Lee | Robin Lincoln |
||
Liberty | Robin Lincoln |
||
Lincoln | Robin Lincoln |
||
Long | Robin Lincoln |
||
Lowndes | Robin Lincoln |
||
Lumpkin | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Macon | Robin Lincoln |
||
Madison | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Marion | Robin Lincoln |
||
McDuffie | Robin Lincoln |
||
McIntosh | Robin Lincoln |
||
Meriwether | Robin Lincoln |
||
Miller | Robin Lincoln |
||
Mitchell | Robin Lincoln |
||
Monroe | Robin Lincoln |
||
Montgomery | Robin Lincoln |
||
Morgan | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Murray | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Muscogee | Robin Lincoln |
||
Newton | Deborah Crowder | 585-397-8195 | Deborah.crowder@centene.com |
Oconee | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Oglethorpe | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Paulding | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Peach | Robin Lincoln |
||
Pickens | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Pierce | Robin Lincoln |
||
Polk | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Pulaski | Robin Lincoln |
||
Putnam | Robin Lincoln |
||
Quitman | Robin Lincoln |
||
Rabun | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Randolph | Robin Lincoln |
||
Richmond | Robin Lincoln |
||
Rockdale | Deborah Crowder | 585-397-8195 | Deborah.crowder@centene.com |
Schley | Robin Lincoln |
||
Screven | Robin Lincoln |
||
Seminole | Robin Lincoln |
||
Spalding | Deborah Crowder | 585-397-8195 | Deborah.crowder@centene.com |
Stephens | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Stewart | Robin Lincoln |
||
Sumter | Robin Lincoln |
||
Talbot | Robin Lincoln |
||
Taliaferro | Robin Lincoln |
||
Tattnall | Robin Lincoln |
||
Taylor | Robin Lincoln |
||
Telfair | Robin Lincoln |
||
Terrell | Robin Lincoln |
||
Thomas | Robin Lincoln |
||
Tift | Robin Lincoln |
||
Toombs | Robin Lincoln |
||
Towns | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Treutlen | Robin Lincoln |
||
Troup | Robin Lincoln |
||
Turner | Robin Lincoln |
||
Twiggs | Robin Lincoln |
||
Union | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Upson | Robin Lincoln |
||
Walker | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Walton | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Ware | Robin Lincoln |
||
Warren | Robin Lincoln |
||
Washington | Robin Lincoln |
||
Wayne | Robin Lincoln |
||
Webster | Robin Lincoln |
||
Wheeler | Robin Lincoln |
||
White | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Whitfield | Miranda Hunt | 706-879-9094 | Miranda.hunt@centene.com |
Wilcox | Robin Lincoln |
||
Wilkes | Robin Lincoln |
||
Wilkinson | Robin Lincoln |
||
Worth | Robin Lincoln |
Counties | Pharmacy Contact | Telephone | Email Address |
---|---|---|---|
STATEWIDE | Daniel Scott | 678-556-2491 | atl_pshprx_provider_liaison@centene.com |
STATEWIDE | Elizabeth Brawner | 770-543-8791 | atl_pshprx_provider_liaison@centene.com |
Counties | Department | Email Address |
---|---|---|
STATEWIDE | Behavioral Health Providers | BH_PR_Mailbox@Centene.com |
STATEWIDE | Provider Behavioral Health Contract Inquires | PSHP_BH_Contracting@CENTENE.COM |