Provider Coronavirus Information

ADDITIONAL TELEHEALTH PROVIDER GUIDANCE FROM DCH

The Department of Community Health (DCH) has received requests for additional clarification of the telehealth guidance released 3/17/20 and further clarified in a message dated 3/18/20. In response to requests for clarification of service delivery locations and the term “distant site locations” DCH is issuing additional guidance to clarify these outstanding questions.

Qualified Providers

Qualified providers permitted to furnish Medicaid-reimbursed telehealth services during the Public Health Emergency include physicians and certain non-physician providers such as nurse practitioners, physician assistants and certified nurse midwives. Other practitioners enrolled in Georgia Medicaid such as certified nurse anesthetists, licensed clinical social workers, clinical psychologists and therapists (PT, ST and OT) may also deliver services within their scope of practice, consistent with Medicaid reimbursement rules, and in the category of service in which they are enrolled.

Service Delivery Location: Originating Site

The Coronavirus Preparedness and Response Supplemental Appropriations Act as signed into law by the President on March 6, 2020 allows states broad authority to waive limitations on settings where members are eligible to receive telehealth and where telehealth services can be delivered during the emergency. All members with access to video or telephone communication may receive services in their homes to reduce exposure to themselves and others. Under the emergency declaration and waivers, these services may be provided by professionals regardless of patient location. The services must meet established medical necessity criteria relevant to the procedure or treatment.

Service Delivery Location: Distant Site

Qualified providers deliver services from distant sites. During the COVID-19 state of emergency, providers may deliver medically necessary services in various settings including their homes or other settings in which the privacy and confidentiality of the member can be assured. Qualified providers should continue to follow all applicable licensure rules specific to their profession. Services delivered from distant sites will be billed using the provider billing address associated with the enrolled Medicaid practice or facility. Claims must be billed using the associated procedure code, GT modifier and place of service code 02 to indicate telehealth delivery.

Billing

Providers should reference the 3/18/20 banner message relating to COVID-19 and the Use ofTelehealth for additional requirements related to member consent and patient confidentiality. DCH will continue to review all categories of service, adding services and procedure codes that can be reimbursed through telehealth service delivery as identified. MMIS will be modified to include new codes following DCH review. The Department will post additional information as needed.

Verbal Consent

Consent to receive services must be provided verbally by the member and noted in the member’s file or medical record. Providers are not required to obtain a hard copy of the consent form as noted in the Telehealth Guidance manual.

If you have questions related to the waiver of originating or distant site requirements, please contact the DXC Technology Provider Contact Center at 1-800-766-4456 and/or your assigned Provider DXC Representative.

PROVIDER BILLING GUIDANCE FOR COVID-19 TESTING

We are closely monitoring and following all guidance from the Centers for Medicare and Medicaid as it is released to ensure we can quickly address and support the prevention, screening, and treatment of COVID-19. The following guidance can be used to bill for services related to COVID-19 testing, screening and treatment services. This guidance is in response to the current COVID-19 pandemic and may be retired at a future date. For additional information and guidance on COVID-19 billing and coding, please visit the resource centers of the Centers for Medicare and Medicaid (CMS) and the American Medical Association (AMA).

COVID-19 Testing Services

Providers performing the COVID-19 test can bill us for testing services that occurred after February 4, 2020, using the following newly created HCPCS codes:
- HCPCS U0001 - For CDC developed tests only - 2019-nCoV Real-Time RT-PCR Diagnostic Panel.
- HCPCS U0002 - For all other commercially available tests - 2019-nCoV Real-Time RT-PCR Diagnostic Panel.
- CPT 87635 - Effective March 13, 2020 and issued as “the industry standard for reporting of novel coronavirus tests across the nation’s health care system.”

Please note: It is not yet clear if CMS will rescind the more general HCPCS Code U0002 for non-CDC laboratory tests that the Medicare claims processing system is scheduled to begin accepting starting April 1, 2020.

These codes should not be used for serologic tests that detect COVID-19 antibodies.
All member cost share (copayment, coinsurance and/or deductible amounts) will be waived across all products for any claim billed with the new COVID-19 testing codes.
We have configured our systems to apply $0 member cost share liability for those claims submitted utilizing these new COVID-19 testing codes.
In addition to cost share, authorization requirements will be waived for any claim that is received with these specified codes.
Providers billing with these codes will not be limited by provider type and can be both participating and non-participating.
We will temporarily waive requirements that out-of-state Medicare and Medicaid providers be licensed in the state where they are providing services when they are licensed in another state.

High-Throughput Technology Testing Services

Providers performing high production COVID-19 diagnostic testing via high-throughput technology can bill us for testing services that occurred after February 4, 2020, using the following newly created HCPCS codes:
- HCPCS U0003 - Infectious agent detection by nucleic acid (DNA or RNA); severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) (Coronavirus disease [COVID-19]), amplified probe technique, making use of high throughput technologies as described by CMS-2020-01-R.
- Please note: U0003 should identify tests that would otherwise be identified by CPT code 87635 but for being performed with these high throughput technologies.
- HCPCS U0004 -2019-nCoV Coronavirus, SARS-CoV-2/2019-nCoV (COVID-19), any technique, multiple types or subtypes (includes all targets), non-CDC, making use of high throughput technologies as described by CMS-2020-01-R.
- Please note: U0004 should identify tests that would otherwise be identified by U0002 but for being performed with these high throughput technologies.
Neither U0003 nor U0004 should be used for tests that detect COVID-19 antibodies.
We have configured our systems to apply $0 member cost share liability for those claims submitted utilizing these codes to indicate high production testing.
Providers billing with these codes will not be limited by provider type and can be both participating and non-participating.

COVID-19 Specimen Transfers

For specimen transfer related claims, the following codes can be used:
- G2023 - Spec Clct for SARS-COV-2 COVID 19 ANY SPEC SRC
- G2024 - SP CLCT SARS-COV2 COVID19 FRM SNF/LAB ANY SPEC
- C9803 - Hospital outpatient clinic visit specimen collection for severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2) (Coronavirus disease [COVID-19]), any specimen source. This is effective for services provided on or after March 1, 2020.
Providers billing with these codes will not be limited by provider type and can be both participating and non-participating.

COVID-19 Screening Services

All member cost share (copayment, coinsurance and/or deductible amounts) will be waived for COVID-19 screening visits and if billed alongside a COVID-19 testing code.
If no testing is performed, providers may still bill for COVID-19 screening visits for suspected contact using the following Z codes:
- Z20.828 – Contact with a (suspected) exposure to other viral communicable diseases
- Z03.818 – Exposure to COVID-19 and the virus is ruled out after evaluation
This applies to services that occurred as of February 4, 2020.
Providers billing with these codes will not be limited by provider type.

COVID-19 Treatment Services

We will waive prior authorization requirements and member cost sharing for COVID-19 treatment for all members.
- For dates of service from February 4, 2020 through March 31, 2020 providers should use the ICD-10 diagnosis code:
- B97.29 – Confirmed Cases – other coronavirus as the cause of diseases classified elsewhere
For dates of service of April 1, 2020 and later, providers should use the ICD-10 diagnosis code:
- U07.1 – 2019-nCov Confirmed by Lab Testing
As a reminder, only those services associated with screening and/or treatment for COVID-19 will be eligible for prior authorization and member liability waivers. For screening or treatment not related to COVID-19 normal copayment, coinsurance, and deductibles will apply.

Reimbursement Rates for COVID-19 Services for All Provider Types

We are complying with the rates published by CMS for the following codes:
- U0001 = $35.91
- U0002 = $51.31
- U0003 = $100.00
- U0004 = $100.00
- G2023 = $23.46
- G2024 = $25.46
Commercial products will reimburse COVID-19 services in accordance with our negotiated commercial contract rates.
We will follow these CMS published rates except where state-specific Medicaid rate guidance should supersede.
Any additional rates will be determined by further CMS and/or state-specific guidance and communicated when available.

MEDICARE REIMBURSEMENT RATES FOR COVID-19 TESTING SERVICES FOR ALL PROVIDER TYPES*

We are complying with the rates published on 3/12/20 by CMS:

U0001 = $35.91
U0002 = $51.31
Please note: Commercial products will reimburse COVID-19 testing services in accordance with our negotiated commercial contract rates.

Any additional rates will be determined by further CMS and/or state-specific guidance and communicated when available.

COVID-19 INFORMATION FOR PROVIDERS

Coronavirus disease 2019 (COVID-19) is an emerging illness. Many details about this disease are still unknown, such as treatment options, how the virus works, and the total impact of the illness. New information, obtained daily, will further inform the risk assessment, treatment options and next steps. We always rely on our provider partners to ensure the health of our members, and we want you to be aware of the tools available to help you identify the virus and care for your patients during this time of heightened concern.

Guidance

Know the warning signs of COVID-19. Patients with COVID-19 have reported mild to severe respiratory symptoms. Symptoms include fever, cough, and shortness of breath. Other symptoms include fatigue, sputum production, and muscle aches. Some individuals have also experienced gastrointestinal symptoms, such as diarrhea and nausea, prior to developing respiratory symptoms.
However, be aware that infected individuals can be contagious before symptoms arise. Symptoms may appear 2-14 days after exposure.
Instruct symptomatic patients to wear a surgical or isolation mask and promptly place the patient in a private room with the door closed.
Health care personnel encountering symptomatic patients should follow contact precautions, airborne with N95 precautions, and wear eye protection and other personal protective equipment.
Refer to the CDC’s criteria for a patient under investigation for COVID-19. Notify local and/or state health departments in the event of a patient under investigation for COVID-19. Maintain a log of all health care personnel who provide care to a patient under investigation.
Monitor and manage ill and exposed healthcare personnel.
Safely triage and manage patients with respiratory illness, including COVID-19. Explore alternatives to face-to-face triage and visits as possible, and manage mildly ill COVID-19 cases at home, if possible.

Take Action

Be alert for patients who meet the criteria for persons under investigation and know how to coordinate laboratory testing.
Review your infection prevention and control policies and CDC's recommendations for healthcare facilities for COVID-19.
Know how to report a potential COVID-19 case or exposure to facility infection control leads and public health officials. Contact your local and/or state health department to notify necessary health officials in the event of a person under investigation for COVID-19.
Refer to the Centers for Disease Control and Prevention (CDC) and the World Health Organization for the most up-to-date recommendations about COVID-19, including signs and symptoms, diagnostic testing, and treatment information.
Be familiar with the intended scope of available testing and recommendations from the FDA.

This guidance is in response to the current COVID-19 pandemic and may be retired at a future date.

PROVIDER NOTICE OF COVID-19 VACCINE BILLING GUIDELINES

Document Title: Medicaid Notice of COVID-19 Vaccine Billing Guidelines for Providers - Web

Point of Origin: Ann Meagle, Director, Provider Communications

Objective: Inform Medicaid and CHIP providers on upcoming billing guidelines for COVID-19 vaccine-related claims.

Intended Audience: All Medicaid and CHIP providers.

Format: Web posting for Provider Section of Health Plan public websites.

Requirement: Required.

Action Needed: Health Plan Provider Relations leads to work with Corporate/Plan Marketing and Web teams to post update on public websites.

THE CENTERS FOR MEDICARE AND MEDICAID (CMS) RELEASE BILLING GUIDELINES FOR COVID-19 Vaccine

Peach State Health Plan is closely following advancements in the prevention and treatment of COVID-19, including vaccinations. As a healthcare provider, you will play an integral role as COVID-19 vaccines become available. We want to update you on important new information about vaccine coverage.

To prepare for vaccine administration, the Centers for Medicare and Medicaid (CMS) have published billing guidance for Medicaid and Children’s Health Insurance Program (CHIP) providers. Similar to other COVID-19 services, the vaccines will be offered at no cost to your patients. In addition:

Peach State Health Plan will configure its systems to properly adjudicate COVID-19 vaccine-related claims, both for the vaccine and its administration, in accordance with Georgia’s coverage determinations for Medicaid beneficiaries
Member liability will be $0
Non-participating provider pre-auth requirements will be waived
Provider reimbursement rates and emergency use authorizations (EUA) are all still pending and we will update you as that information becomes available

The American Medical Association (AMA) has published updates to the Current Procedural Terminology (CPT®) code set that includes new vaccine-specific codes to report immunizations for the novel coronavirus (SARS-CoV-2). The code set will continue to be updated as additional vaccines receive EUA approval by the U.S. Food & Drug Administration (FDA).

The following codes have been published as of November 10, 2020. However, they will not be billable until the specific vaccine receives official EUA approval.

CODE	CPT SHORT DESCRIPTOR	LABELER NAME	VACCINE/PROCEDURE NAME
91300	SARSCOV2 VAC 30MCG/0.3ML IM	Pfizer	Pfizer-Biotech Covid-19 Vaccine
0001A	ADM SARSCOV2 VAC 30MCG/0.3ML 1ST	Pfizer	Pfizer-Biotech Covid-19 Vaccine Administration – First Dose
0002A	ADM SARSCOV2 VAC 30MCG/0.3ML 2ND	Pfizer	Pfizer-Biotech Covid-19 Vaccine Administration – Second Dose
91301	SARSCOV2 VAC 100MCG/0.5ML IM	Moderna	Moderna Covid-19 Vaccine
0011A	ADM SARSCOV2 VAC 100MCG/0.5ML 1ST	Moderna	Moderna Covid-19 Vaccine Administration – First Dose
0012A	ADM SARSCOV2 VAC 100MCG/0.5ML 2ND	Moderna	Moderna Covid-19 Vaccine Administration – Second Dose

Additionally, CMS has also published a set of toolkits to help providers prepare to swiftly administer the vaccine once it is available. If you have any further questions about this upcoming vaccine or the COVID-19 services Peach State Health Plan covers, please contact Provider Services at 1-866-874-0633.

COVID VACCINE ELIGIBILITY

The Georgia Department of Public Health is prioritizing COVID vaccinations based on the risk of infection and transmission of COVID-19, and ethical considerations. The goal is for all Georgians to have access to COVID vaccine as soon as large enough quantities are available and allocated to Georgia by the federal government.

Among Georgia’s current eligible populations for vaccination are individuals aged 16 and older with disabilities and their caregivers, parents of children with complex medical conditions who are at high risk for COVID-19 complications and individuals with certain medical conditions as defined below.

Intellectual Disability is a disability characterized by significant limitations in both intellectual functioning and in adaptive behavior, which covers many everyday social and practical skills. This disability originates before the age of 22.

Developmental disability is a physical or mental impairment that happens before the age of 22, is expected to last a lifetime, and impacts at least three activities of daily living. Activities of daily living include self-care; receptive and expressive language; learning; mobility; self-direction; capacity for independent living; and economic self-sufficiency.

Disabilities also include disabilities caused by an injury (e.g., traumatic brain injury or spinal cord injury), a disability due to a longstanding condition that could cause vision loss, nerve damage or loss of a limb, or a disability due to illness such as ALS or multiple sclerosis.

Caregivers provide care to people who need some degree of ongoing assistance with everyday tasks on a regular or daily basis. The recipients of care can live either in residential or institutional settings, range from children to older adults, and have chronic illnesses or disabling conditions.

Parents of children with complex medical conditions or who are at high risk for COVID-19 complications include:

Malignancies requiring active treatment
Immunocompromised state (weakened immune system) including organ transplant (bone marrow or solid organ) within 2 years
Critical congenital heart disease
Asthma (moderate to severe)
Sickle cell disease
Diabetes
Obesity
Cystic fibrosis
Significant neurologic injury or condition (e.g. hypoxic ischemic encephalopathy, traumatic brain injury, congenital anomaly, acute flaccid myelitis) with functional/developmental impairment (e.g. cerebral palsy, developmental disability, prematurity, mitochondrial disease)
Technology dependence (e.g. BiPAP, trach)
Individuals aged 16 and older with certain underlying medical conditions are at increased risk for severe illness from the virus that causes COVID-19. Severe illness from COVID-19 is defined as hospitalization, admission to the ICU, intubation or mechanical ventilation, or death. These conditions include:
Asthma (moderate to severe)
Cancer
Cerebrovascular disease (affects blood vessels and blood supply to the brain)
Chronic kidney disease
Chronic Obstructive Pulmonary Disease
Cystic Fibrosis
Diabetes
Hypertension or high blood pressure
Heart conditions
Immunocompromised (from blood or bone marrow transplant, immune deficiencies, HIV, use of corticosteroids, or use of other immune weakening medicines)
Liver disease
Neurological conditions
Overweight and obesity (Having obesity, defined as a body mass index (BMI) between 30 kg/m2 and <40 kg/m2 or severe obesity (BMI of 40 kg/m2 or above), increases your risk of severe illness from COVID-19. Having overweight, defined as a BMI > 25 kg/m2 but less than 30 kg/m2 might increase your risk of severe illness from COVID-19.)
Pregnancy
Pulmonary fibrosis
Sickle Cell disease
Thalassemia (blood disorder)

Additional information about medical conditions.

NOTE: Pfizer is the only COVID vaccine currently approved for children aged 16 and older. Please schedule an appointment at CVS or Walgreens or at one of the GEMA mass vaccination sites to ensure Pfizer vaccine is available.

Source: Georgia Department of Public Health

Answering Patient Questions about the Vaccine

Your patients will likely have a lot of questions about the vaccine, and as their healthcare provider, they will turn to you for answers.

CAN I MAKE AN APPOINTMENT WITH YOU TO BE VACCINATED? IF NOT, WHY? DO I HAVE TO GO TO A PHARMACY TO RECEIVE THE VACCINE?

Pharmacies are generally the most convenient locations to individuals and they also have great expertise in administering vaccines. While many providers anticipate to have the vaccine in their office later on, for now we recommend patients visit their local pharmacy. later on, for now we recommend patients visit their local pharmacy. The website Vaccine Finder can help them locate the closest location with current inventory.

WHY ARE SOME PEOPLE GETTING THE VACCINE BEFORE OTHERS? WHY CAN’T I GET MINE YET?

Initially, there will be a limited number of vaccines available. Because of the limited supply, some groups are recommended to get the vaccine first:

Phase 1A will include residents and employees of nursing homes and long-term care facilities. They are recommended to get the vaccine first, as they are deemed highly vulnerable. Long-term care facilities account for a high percentage of the deaths from COVID-19 (40%).
Additional phases are being developed by federal and state governments. This will address first-responders, essential workers, older adults and people more at risk for either contracting the virus or becoming seriously ill with the virus.

HOW DO WE REALLY KNOW IF COVID-19 VACCINES ARE SAFE?

The Food and Drug Administration (FDA) carefully reviews all safety data from clinical trials. It only authorizes emergency vaccine use when the expected vaccine benefits outweigh potential risks.

The Advisory Committee on Immunization Practices (ACIP) reviews all safety data before recommending any COVID-19 vaccine for use.
FDA and CDC will continue to monitor the safety of COVID-19 vaccines to make sure even very rare side effects are identified.

IS THE VACCINE THAT HELPFUL? I HEARD GETTING COVID-19 GIVES YOU BETTER AND LONGER IMMUNITY THAN THE PROTECTION A VACCINE CAN GIVE. CAN IT ACTUALLY MAKE MY ILLNESS WORSE IF I DO END UP GETTING COVID-19?

Explain the potential serious risk COVID-19 infection poses to them and their loved ones if they get the illness or spread it to others.

Remind them of the potential for long-term health issues after recovery from COVID-19 disease, especially for those who have chronic conditions, are older, or have weakened immune systems.
Explain that scientists are still learning more about the virus that causes COVID-19. And it is not known whether getting COVID-19 disease will protect everyone against getting it again, or, if it does, how long that protection might last. Therefore getting a vaccine is a safer choice.
Some vaccines are more effective than the natural illness; it is not clear whether natural illness or vaccination will provide more effective immunity in this case.
Early information indicates that COVID-19 vaccination may reduce the severity of illness, as well as the incidence of illness. As we learn more about the efficacy of the vaccine, we will also learn more about potential long-term protection it may bring.
Describe how the vaccine was tested in large clinical trials and what is currently known about its safety and effectiveness.
Be transparent that the vaccine is not a perfect fix. Patients will still need to practice other precautions like wearing a mask, social distancing, handwashing and other hygiene measures until public health officials say otherwise.

I HEARD I NEED 2 VACCINES. WHY? I DON’T WANT TO COME BACK FOR A SECOND VACCINE.

Two vaccines are needed to provide the best protection against COVID-19.

The first vaccine primes the immune system and helps recognize the virus. The second vaccine strengthens the immune response.
The two doses are given a few weeks apart (e.g. 21 or 28 days depending on vaccine type). Explain the dosing options available in your office and advise the patient that they can set up an appointment before they leave to come back for a second dose.
Provide members with a vaccination record card to ensure that they know when they received their first vaccine, what type of vaccine they received, and when they need to come back and receive their second vaccine.
Direct them to their insurance health plan to set up non-emergency transportation, if applicable.

WILL THE SHOT HURT? CAN IT CAUSE YOU TO GET SICK? I DON’T WANT TO GET THE VACCINE BECAUSE IT WILL GIVE ME COVID.

List the most common side effects from vaccination are and how severe they may be (e.g. fever, headache, body aches, cold symptoms). Emphasize that a fever could be a potential side effect and when to seek medical care.

Symptoms will typically go away on their own within a week. Let them know when they should seek medical care if their symptoms don’t go away.
Explain that the vaccine cannot give someone COVID-19 as the vaccine does not contain a live coronavirus.
Explain that side effects are a sign that the immune system is effectively working.

DO I HAVE TO PAY FOR MY VACCINES?

No! The vaccine will be at no cost to patients. They will not have to pay for either dose of the COVID-19 vaccine.

Follow Vaccine Updates from Trusted Sources of Truth

Other Resources:

To prepare for vaccine administration, the Centers for Medicare and Medicaid (CMS) have begun to publish guidance for Medicaid and Children’s Health Insurance Program (CHIP) providers. Similar to other COVID-19 services, the vaccines will be offered at no cost to your patients. In addition:

Peach State Health Plan will configure its systems to properly adjudicate COVID-19 vaccine-related claims in accordance with Georgia’s coverage determinations for Medicaid beneficiaries
Member liability will be $0
The Pfizer Vaccine is approved for members 16 and older
The Moderna Vaccine is approved for members 18 and older
Non-participating provider pre-authorization requirements will be waived
Members enrolled in Planning for Healthy Babies receiving Family Planning benefits only are excluded. Providers should contact HRSA Provider Relief Fund (Uninsured individuals and Limited Benefit Plans) for reimbursement for vaccines administration.

The American Medical Association (AMA) has published updates tto the Current Procedural Terminology (CPT®) code set that includes new vaccine-specific codes to report immunizations for the novel coronavirus (SARS-CoV-2).

In addition, effective December 17, 2020, DCH will begin reimbursing pharmacy providers through the Pharmacy Point of Sale System for the administration of COVID-19 vaccines for GA Medicaid Fee-for-Service (FFS) members.

CODE	CPT SHORT DESCRIPTOR	LABELER NAME	VACCINE/PROCEDURE NAME	REIMBURSEMENT ADMIN. FEE
91300	SARSCOV2 VAC 30MCG/0.3ML IM	Pfizer	Pfizer-BioNtech Covid-19 Vaccine
0001A	ADM SARSCOV2 VAC 30MCG/0.3ML 1ST	Pfizer	Pfizer-BioNtech Covid-19 Vaccine Administration – First Dose	$10
0002A	ADM SARSCOV2 VAC 30MCG/0.3ML 2ND	Pfizer	Pfizer-BioNtech Covid-19 Vaccine Administration – Second Dose	$10
91301	SARSCOV2 VAC 100MCG/0.5ML IM	Moderna	Moderna Covid-19 Vaccine
0011A	ADM SARSCOV2 VAC 100MCG/0.5ML 1ST	Moderna	Moderna Covid-19 Vaccine Administration – First Dose	$10
0012A	ADM SARSCOV2 VAC 100MCG/0.5ML 2ND	Moderna	Moderna Covid-19 Vaccine Administration – Second Dose	$10