December 19, 2008

Attn: Practice Manager

Dear Peach State Provider:

This notice is to advise you that on December 17, 2008 an error occurred that resulted in duplicate Electronic Funds Transfer (EFT) payments being issued to certain provider bank accounts. Affected providers received either one or two payments on December 17, 2008 which repeated payments that had been correctly received in your account within the three business days that preceded the December 17, 2008 payments.

We are currently working with our bank to reverse the duplicate transaction(s) for the provider accounts that were affected. If we are unable to reverse the transaction(s), we will send a notice requesting that you issue a check to refund the amount of the overpayment. 

Please accept our apologies for any inconvenience this may have caused you and your practice. Should you have questions about this notice or if you need additional clarification, please contact your Provider Services Specialist or contact the Provider Solutions Department at (866) 874-0633.

Your prompt attention and cooperation in this matter is greatly appreciated.

Sincerely,

Peach State Health Plan

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